Client’s interest or own interest?

client's interest


There are times when a property agent has to choose between protecting a client’s interest or serving his/her own interest.

I faced this dilemma recently.

I brought a buyer to view a condo unit with an asking price of $1.29m. It was the lowest priced unit in the project.

My buyer liked it and made an offer for $1.24m, which the seller rejected.

I asked the seller’s agent what the closing price was. She said the owner was looking at $1.26m. And if we were to close at that price or higher, my share of the commission would be 1%. If anything less, I would get only 0.75%.

After a few rounds of negotiations starting from $1.24m, my buyer eventually offered $1.255m, which was $5k short of $1.26m. But I know if rejected, my buyer would be willing to pay $1.26m because it would still a good buy even at that price.

Just like most typical Singaporeans, my client loves to bargain!

The seller’s agent told me there is a good chance the seller would accept $1.255m if she were to present the offer with a cheque. But she reiterated my share of the commission would be 0.75% if it is below $1.26m.

So, should I push the buyer for $1.26m and get 1% or try to close at $1.255m and make 0.75%? 

Should I tell my buyer that the owner had rejected $1.255m even without presenting the offer to the owner? 

Should I help my client to save $5k but I get $3.15k less? 

Client’s interest or self-interest comes first?

My final decision

Possibly for many agents, this is a no-brainer.

Eventually, I told the seller’s agent to present the $1.255m offer to the owner, and we did close the deal at that price. 

To me, it was a moral decision because my client’s interest MUST come first.

I know, I know, I may sound stupid. Please don’t laugh at me.

But I rather live with a clear conscience than let it haunt me. I can live with $3.15k less.

Danny Han

Danny Han

Associate Deputy Group Director
OrangeTee & Tie Pte Ltd

Danny has been a licensed real estate agent since 2005 and has helped many in Property Wealth Planning.

Do drop him a Whatsapp message or send him an email for a discussion if you are planning to grow your property wealth.

one holland village


Project Name: One Holland Village (Sereen, Leven & Quincy)
Developer: Sekisui House, Sino Group and Far East Organization
Address: Holland Village
District: 10
Tenure: 99 yr
Number of Tower: 3
Number of Units: 296
Unit Type: 1-4BR
Expected T.O.P: Q3 2023
Preview: 4 Jan 2020

Read More »
sell one buy two

Sell One Buy Two

REVISIT SELL ONE BUY TWO “Sell one property buy two” is nothing new, but it has been in the spotlight recently. Some pundits have highlighted

Read More »
van holland


Project Name: Van Holland
Developer: Koh Brothers
Address: 198 Holland Road
District: 10
Tenure: Freehold
Number of Tower: 3
Number of Units: 69
Unit Type: 1BR/2BR/2+S/3BR/4BR
Sizes: 491sf/652-685sf/709-790sf/997sf/1054-1146sf/1345sf/1595sf/1988sf
Expected T.O.P: TBA
Status: Preview Jan 2020

Read More »
Holland new condo


Project Name: Wilshire Residences
Developer: Tong Eng & Roxy-Pacific
Address: 30 Farrer Road
District: 10
Tenure: Freehold
Number of Tower: 1 12-storey block
Number of Units: 85
Unit Type: 1BR/2BR/3BR/4BR
Sizes: 463-603sf/646-797sf/732-861sf/743-893sf/753-904sf/797-980sf/840-990sf/1270-1485sf
Expected T.O.P: July 2026
Status: open for viewing by appointment

Read More »

Leave a Comment

Your email address will not be published. Required fields are marked *